The Clinical Informaticist Specialist I is a key contributor within the IT Department and partners with clinical and operations staff. The Clinical Informaticist Specialist I functions as a knowledgeable practitioner, consultant, educator, and evaluator to contribute to the organizational vision of clinical, quality, and financial outcomes through education, configuration, and maintenance of clinical application systems. This includes the implementation, education and training of systems to achieve outcomes, efficiency, patient satisfaction, and ultimately advance quality care using technology.
CCRM is an industry-leading pioneer in fertility science, research and advancement, offering access to a national network of award-winning physicians, a full suite of fertility services, innovative technology and cutting-edge labs. CCRM is currently comprised of eleven locations spanning the U.S. and Canada with growth planned for continued network development on a domestic and international basis. CCRM is proud to assist in building all kinds of families.
ESSENTIAL FUNCTIONS:
- Consults in the analysis of requested enhancements to the EMR throughout the organization.
- Assist in the facilitation of enhancement requests and the translation of the design/build process.
- Identify potential areas of improvements which includes the analysis of current practice and process, technical options, and potential impact of solution options on workflow.
- First point of contact for daily operational issues with the EMR and supporting clinical applications; provide diagnosis of application errors and troubleshooting of system issues. Escalates complex issues as needed.
- Designs and implements educational programs, facilitates end-user training including onboarding of nursing and providers. Develop training materials to ensure adaption and user understanding of functionality.
- Acquires data leading to improvements in business, process, financial outcomes, care delivery, patient safety, patient satisfaction and/or use and usability.
- Develop and update documented process for clinical downtime contingency.
- Participate in IT on-call coverage, responding to urgent issues in a timely and professional manner.
- Follow all applicable federal/state regulations with respect to Confidentiality and HIPAA, among others.
- Seeks opportunities for additional responsibilities and growth within organization. Shows initiative and enthusiasm in suggesting and implementing new concepts and/or ideas for improvement.
- May perform other related duties as required to meet the ongoing needs of the organization.
REQUIRED QUALIFICATIONS:
- Bachelor’s Degree in Nursing, Health Informatics, or related field, or equivalent knowledge and skills obtained through a combination of education, training, and hands-on experience preferred. Minimum Associate’s Degree in healthcare IT, training, or related field.
- 2 year of clinical experience, clinical application support, expertise in clinical workflow and processes
- 2 years’ experience in information management systems, systems analysis, or applicable area of healthcare; demonstrated proficiency with EMR technology
- Prefer prior experience with athenahealth practice management/GE Centricity, and medication management.
- Experience delivering training courses in different formats to a variety of student audiences.
- Effective verbal and written communication skills required.
- Demonstrates professionalism, confidentiality, and diplomacy and can serve a wide range of employees with equity and tact.
- Strong problem solving ability with dedication to quality.
- Ability to complete tasks with minimal oversight and management; proven ability to meet deadlines.
- Flexibility to deal with changing priorities.
- Team working skills.
- Proficiency in the use of computer equipment and software, including but not limited to, Windows environment (Word, Excel, Outlook – Intermediate to Advanced skills) required.
- Passion for supporting applications in a healthcare environment
WORK ENVIRONMENT
This is a full-time position based in Lone Tree, Colorado; remote or hybrid work arrangements may be available and/or required due to Covid or other events; local and national travel may be required. Working evenings and weekends may be required to perform the tasks outlined in the job description.
This job operates in a professional office. This role routinely uses standard office equipment such as computers, including computer keyboards and mice; telephones; photocopiers; scanners; filing cabinets. Working evenings and weekends may be required occasionally to perform the tasks outlined in the job description.
While performing the duties of this job, the employee is regularly required to communicate with others. The employee is frequently required to sit; will occasionally stand and/or walk; use hands and fingers to grasp, pick, pinch, type; and reach with hands and arms. Employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; viewing a computer terminal; extensive reading; operation of standard office machines and equipment.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
EQUAL EMPLOYMENT/ANTI-DISCRIMINATION
CCRM is an equal opportunity employer and does not discriminate on the basis of Race, Color, Religion, Creed, National Origin, Ancestry, Sex, Pregnancy, Age, Sexual Orientation (including transgender status), Physical or Mental Disability, Marriage to a Co-Worker, or for anyone engaging in Protected Activity (opposing a discriminatory practice or participating in an employment discrimination proceeding). Additionally, this employer does not tolerate any employees engaging in discriminatory behavior based on any of the aforementioned protected classes.
COMPENSATION & BENEFITS
CCRM proudly offers a competitive and comprehensive compensation and benefits package
PRE-EMPLOYMENT REQUIREMENTS
All offers of employment by this employer are conditional upon the incumbent’s successful completion of pre-employment screenings, including a criminal background check, drug screen, educational and prior employment verification, professional reference checks, and verification of the incumbent’s eligibility and authorization to work in the United States.