IT Service Continuity Analyst
Title: Service Continuity Analyst
Type: Contract to Hire
Location: Englewood, CO
About the Role: Our Enterprise level client in south Denver is building out one of the largest 5G networks in the world and leads the way in streaming entertainment services. They are seeking a Service Continuity Analyst with Retail Wireless experience who will assist in building a Platform to triage and troubleshoot issues and outages for their vendors.
- Ability to work across business lines and with vendors/stakeholders.
- 3+ years in Retail Wireless industry serving as a Service Continuity and Incident Response Analyst
- API Integration Knowledge
- Cloud Technology
- Ability to create and run Dashboards
- Understand Incident escalation best practices