IT Service Continuity AnalystBusiness Analyst

11/12/20

Title: Service Continuity Analyst     

Type: Contract to Hire
Location: Englewood, CO

About the Role: Our Enterprise level client in south Denver is building out one of the largest 5G networks in the world and leads the way in streaming entertainment services.  They are seeking a Service Continuity Analyst with Retail Wireless experience who will assist in building a Platform to triage and troubleshoot issues and outages for their vendors.

Responsibilities/Required Skills:

  • Ability to work across business lines and with vendors/stakeholders.
  • 3+ years in Retail Wireless industry serving as a Service Continuity and Incident Response Analyst
  • API Integration Knowledge
  • Cloud Technology
  • Ability to create and run Dashboards
  • Understand Incident escalation best practices