Job Categories: Telecom

Wireless (Wi-Fi) Principal Engineer

Sercomm is building a dynamic team of Principal Engineers for supporting Sercomm’s technology sales, marketing, and network integration efforts with major customers. The Wireless Principal Engineer is a critical role and will serve as: 1) subject matter expert (SME) on wireless (Wi-Fi) technologies, and, 2) a key part of Sercomm’s customer account teams for aligning customers’ wireless product and service requirements with Sercomm’s product portfolio and roadmap.

Key Responsibilities:

• Evangelizing and serving as a technology SME on Sercomm wireless solutions to customers.

• Document customer business, technology and operational requirements and be able to present customers with the appropriate product from Sercomm’s solution portfolio.

• Identify, review and document new wireless and mobile network and product needs from customers and work with Sercomm engineering, marketing, and operations to influence Sercomm product roadmaps, feature planning and product specifications.

• Collaborate with Sercomm marketing and sales account teams and contribute to customer RFIs and RFPs.

• Be able to support and lead customers’ technical (lab) evaluation, field trials and proof of concepts involving Sercomm wireless solutions.

• Work with Sercomm engineering, product, marketing, and sales teams, to ensure Sercomm solutions are delivered in line with customer projects and milestones.

• Engage with the customer by organizing training sessions, reviewing network designs, gathering project requirements, developing, and reviewing test plans and analyzing the gaps & risk involved in Sercomm product commercialization.

• Serve as a customer advocate by driving customer issues to resolution, mitigating project risks, setting, and managing customer expectations.

• Monitor activities of organizations such as Wi-Fi/Wireless Broadband Alliance, FCC, IEEE, IOT/Matter CSA, and Cable Labs.

• Local travel to customer offices and labs, Sercomm team locations and vendor-partner offices.

• Denver, CO metro home location is preferred.

 

Contract Lifecycle Management Sr. Software Engineer

DISH Wireless is building a next-gen 5G network to disrupt the wireless industry and fuel innovation in transportation, health care, education, sustainability, city management, and agriculture.

We’re driven by curiosity, pride, adventure, and a desire to win – and we’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve. Join us as we embark on our greatest adventure of all. Opportunity is here. We are DISH Wireless.

The CLM Sr. Software Engineer

The CLM SW Engineer is responsible for analyzing requirements and configuring the system, which is a critical piece of the Marketplace Ecosystem. The role includes configuring changes within the system including creating templates, working with the obligation management solution (artificial intelligence) and workflow processes. The Engineer will also support agile development teams as a SME in the CLM. This will include coordinating with the Business Engineer, Architect, API developers and testers to design and implement integrations to the CLM.

Responsibilities will vary, but ultimately include:

• Provides application and process subject matter expertise for business partners and other IT technical resources
• Executes configuration with the CLM application
• Designs and implements changes to the CLM based on Business and Technical Requirements
• Create targeted documentation for architecture teams and executives, including design and interface considerations, and demonstrations
• Performs analysis to identify/verify production application issues, provides solutions and coordinates auditing to validate process success on large and complex configuration projects
• Clarify partner enhancement requests and review/product specifications for change
• Work within Agile Teams to ensure they understand specifications
•  Execute Testing with the QA Team to ensure deliverables meet the design specification
• Participates in final launch plans and warranty support
• Work with Business Engineer to address business/system issues as needed
• The ability to communicate complex ideas in a clear, concise manner across functional and technical departments. Skills,

Experience and Requirements

•  5+ years System Engineer experience in wireless, telecom, Contract Lifecycle management solutions
• 3+ years as a Systems Engineer in software development
•  3+ years working within the agile delivery methodology
•  3+ years in system configuration and/or IT Operations
• Strong software analytical skills
• Excellent Oral and written communication skills.
•  Strong facilitator
•  Analytical thinker and problem solver
• Ability to summarize large amounts of information into crisp recommendations and present recommendations to a variety of audiences
•  Experience with agile tools, i.e. Rally