Sr. Program Manager – Infrastructure/Operations Security

Job Title: Senior Program Manager (Infrastructure/Operations)
 

DISH is a Fortune 250 company with more than $13 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the first live, internet-delivered TV service – Sling TV – that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.

We are driven by curiosity, pride, adventure, and a desire to win – it’s in our DNA. We’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.

 

Opportunity is here. We are DISH.

Job Description

A Senior Program Manager for Infrastructure/Operations is responsible for the overall direction, coordination, implementation, execution, control and completion of Infrastructure IT security projects, ensuring consistency with company strategy, commitments, and goals. 

 

Responsibilities:

  • Lead the planning and implementation of the Infrastructure and Operations Program
  • Present and negotiate with customer, senior management, and IT teams 
  • Facilitate the definition of program scope, goals and deliverables 
  • Create Governance, Executive Status Reports, and Roadmaps
  • Develop full scale Program plans working with various IT and Business teams 
  • Assemble and coordinate Program staff and manage program resource allocation 
  • Plan and schedule program timelines and necessary weekly/daily or ad hoc meetings 
  • Track program deliverables and fill out the program RAID using appropriate tools 
  • Provide direction and support to Infrastructure/Ops program team and coordinate with the IT Program managers 
  • Constantly monitor and report on progress of the program to all stakeholders 
  • Present reports defining program progress, problems and solutions, and perform risk management 
  • Implement and manage program changes and interventions to achieve program outputs 
  • Provide program evaluations and assessment of results throughout and post project deployment 

Experience:

  • 7+ years of Program Management experience – preferably in Infrastructure, Operations, and Security
  • 5+ years in IT
  • Ability to communicate effectively, both verbally and in writing, to interact effectively with IT management, software development and test teams, and infrastructure teams
  • Knowledge of both theoretical and practical aspects of program management 
  • Knowledge of technical hardware program management techniques and tools
  • Knowledge of working with Vendor SOWs, RFPs, and contracts 
  • Working knowledge of IT systems, Agile, and SDLC
  • Direct work experience in technical infrastructure and security program management capacity and vendor management 
  • Proven experience in people management, strategic planning, risk management, and change management 
  • Solid experience with GSuite, Visio, and MSProject
  • Ability to communicate effectively with senior level executives.
  • Strong negotiation/facilitation skills with an ability to gain consensus
  • Ability to consult with customers at a business level.
  • Ability to translate and communicate a customer’s strategic opportunities into requirements for the technical teams
  • Excellent written and presentation skills and strong decision making skills
  • Ability to facilitate solutions in a complex IT technology and business environment and able to adapt quickly to change.
  • Ability to manage customer expectations throughout the program implementation and delivery process. 
  • Ability to work on teams in a lead and participative capacity with many different and diverse stakeholders.
  • Formal knowledge of Program management principles, processes, and tools
  • Bachelor’s degree in Computer Science, Information Systems Management, Engineering, or related degree
  • PMP certification and Advanced Degree preferred

Desired Knowledge Areas:

  • Microsoft Active Directory / Exchange email
  • UNIX servers, SQL servers, Windows servers and clients
  • NAS and SAN Storage
  • Data networking