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Lead Communications Technician (Boydton, VA)

Lead Communications Technician

Job Description

Job Summary:

The Lead Communications Technician will act as the on-site coordinator and crew supervisor for voice and data installation projects. The Lead Comm Tech’s task will be to ensure job completion according to company and customer quality and safety requirements while maintaining the efficiency of the staff assigned to the project.

 

Job Duties and Responsibilities:

  1. The Lead Communications Technician will consistently run major project crews; assume responsibility for effective performance and provide necessary training; assume responsibility for adherence to Company and customer safety and quality guidelines and hold weekly safety meetings; initiate performance related communications and escalate to Project Manager if necessary.
  2. The Lead Communications Technician coordinates with Project Manager to ensure productivity, job completion and compliance with project budget.
  3. The Lead Communications Technician fully completes all IES COMMERCIAL and project paperwork accurately and on time (specifically timesheets, material transfers, work orders, change orders, tool transfers and others as required).
  4. The Lead Communications Technician will perform quality checks; coordinate moves and cut sheets for voice and data cross connects; prepare red-lined as-built drawings.
  5. The Lead Communications Technician serves as main on-site customer contact for questions and/or concerns; attend facility and constructions meetings when required.
  6. The Lead Communications Technician performs work consistently demonstrating a detailed level of technical knowledge; troubleshoot and resolve technical issues as they arise.
  7. The Lead Communications Technician will complete other responsibilities as assigned.

 

Tools:

  • Tools: screwdriver (regular and Phillips), drywall saw, torpedo level, tape measure, snips (with belt sheath), pliers (needle nose and channel locks), hammer, cable stripper, flashlight and gloves. Punch tool with 110 block and 66 block blade, 6/8 position combo crimp tool, Krone/3M/BIX, butt set, volt-ohmmeter, 4-pair continuity tester and 5-gang punch tool.

Min

USD $26.00/Hr.

Max

USD $30.00/Hr.

Qualifications

Physical and Mental Requirements:

  • The Lead Communications Technician must be self-motivated, positive in approach, professional and help create, develop and implement project process improvement(s).
  • The Lead Communications Technician must promote the Company culture and mission to all employees, vendors, clients and business partners.
  • The Lead Communications Technician must be able to act as the Company liaison for interface with customer representative(s).
  • The Lead Communications Technician must possess proven problem solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s).
  • The Lead Communications Technician must be able to work at heights, off of a ladder and in confined spaces, lift up to 50 pounds and move up to 75 pounds.
  • The Lead Communications Technician must be able to see and distinguish different colors, read small print and hear and recognize audible signals such as dial tones.
  • The Lead Communications Technician must be able to travel within the branch territory and/or regional territory as needed.

 

Education, Certification, License, and Skill Requirements:

  • Must possess at least a High School diploma or GED equivalency.
  • Must possess a minimum of three (3) years of experience in telecommunications or related technical field.
  • Must be able to terminate fiber.
  • Must possess a minimum of six (6) months supervisory and/or managerial experience.
  • Must possess and be able to effectively use the tools listed above.
  • Must have proven skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting and quality requirements.
  • Must know the universal communications color codes.
  • Must possess and be proficient with the listed tools
  • Must be proficient with Microsoft Office (Word, Excel and MS Project).
  • Must meet Company minimum driving standards.

 

Minimum Years of Experience

4-6

 

 

Overview

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2021 fiscal year ending September 30, 2021, IES produced over $1.53 billion in revenue and employed over 6,800 employees at over 99 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply.

From office buildings to wind farms, industrial complexes to housing developments, our employees and design professionals design, build, and maintain the systems that empower lives.

  • Our commitment to our employees is reflected by our actions: 
  • Safety is Priority One – and our record shows it
  • Competitive Pay
  • Company 401K plan with Employer Contribution Match
  • Company Paid Time Off
  • Company Paid Life Insurance
  • Choice of Medical Coverage including Prescription and  Short Term Disability Plans
  • Choice of Dental and Vision Coverage
  • Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage
  • Auto and Home Insurance Discount Programs

EEO & Affirmative Action

The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company’s obligations as a contractor to the United States government. 

Disability Accommodation

IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at (713) 860-1500 or any IES office to request assistance.

 

Communications Technician II (Boydton, VA)

Communications Technician II

Job Summary:

The Communications Technician II must possess the ability to perform the technical responsibilities of a Cable Installer and function as a lead member of a technical team. The Technician II will coordinate small groups of installers in the performance of daily workload including adherence to Company safety and quality standards.

Job Duties and Responsibilities:

  1. The Communications Technician II will install a work area outlet for floor, modular furniture and wall (terminate CAT 3 & CAT 5 jacks. Mount face plates and surface mount boxes correctly. Adhere to IES COMMERCIAL labeling standards).
  2. The Communications Technician II will build closets (Mount and install backboards, cross connects, racks, patch panels, fiber optic and hardware). Install grounding for racks, equipment and cable as required. Complete all IDC connections (e.g. terminate 110/66 blocks and patch panels).
  3. The Communications Technician II performs testing: continuity test horizontal and riser cable; use of volt-ohmmeter; troubleshoot opens, crosses, shorts and transpose pairs on horizontal and riser cable; use a tone set.
  4. The Communications Technician II will identify active voice or data circuits.
  5. The Communications Technician II will assume responsibility for effective performance of crew and provide necessary training; coordinate personnel and timeline to complete project.
  6. The Communications Technician II will fully complete all IES COMMERCIAL paperwork accurately and on time (timesheets, material transfers, work orders, change orders, tool transfers and others as required).
  7. The Communications Technician II will adhere to and participate in all Company, customer and industry quality and safety standards and regulations.
  8. The Communications Technician II will complete other responsibilities as assigned.

Min

USD $23.00/Hr.

Max

USD $26.00/Hr.

Qualifications

Physical and Mental Requirements:

  • The Communications Technician II must be self-motivated, positive in approach, professional and help create, develop and implement project process improvement(s).
  • The Communications Technician II must promote the Company culture and mission to all employees, vendors, clients and business partners.
  • The Communications Technician II must be able to act as the Company liaison for interface with customer representative(s).
  • The Communications Technician II must possess proven problem solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s).
  • The Communications Technician II must be able to work at heights, off of a ladder and in confined spaces, lift up to 50 pounds and move up to 75 pounds.
  • The Communications Technician II must be able to see and distinguish different colors, read small print and hear and recognize audible signals such as dial tones.
  • The Communications Technician II must be able to travel within the branch territory and/or regional territory as needed.

Tools:

  • Tools: screwdriver (regular and Phillips), drywall saw, torpedo level, tape measure, snips (with belt sheath), pliers (needle nose and channel locks), hammer, cable stripper, flashlight, and gloves.
  • Punch tool with 110 block and 66 block blade, tone set, 6/8 position combo crimp tool, and Krone/3M/BIX.

Education, Certification, License, and Skill Requirements:

  • Must possess at least a High School diploma or GED equivalency.
  • Must possess a minimum of two (2) years of experience in telecommunications or related technical field and demonstrate the ability to supervise others.
  • Must possess and be proficient with the listed tools.
  • Must have proven skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting and quality requirements.
  • Must know the universal communications color codes.

Must meet Company minimum driving standards.

 

 

 

Overview

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2021 fiscal year ending September 30, 2021, IES produced over $1.53 billion in revenue and employed over 6,800 employees at over 99 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply.

 

From office buildings to wind farms, industrial complexes to housing developments, our employees and design professionals design, build, and maintain the systems that empower lives.

  • Our commitment to our employees is reflected by our actions: 
  • Safety is Priority One – and our record shows it
  • Competitive Pay
  • Company 401K plan with Employer Contribution Match
  • Company Paid Time Off
  • Company Paid Life Insurance
  • Choice of Medical Coverage including Prescription and  Short Term Disability Plans
  • Choice of Dental and Vision Coverage
  • Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage
  • Auto and Home Insurance Discount Programs

EEO & Affirmative Action

The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company’s obligations as a contractor to the United States government. 

Disability Accommodation

IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at (713) 860-1500 or any IES office to request assistance.

Account Manager

Account Manager Job Description

What you’ll be doing as an Account Manager:.

  • Partner with the Digital Sales Directors to provide an exceptional  client onboarding experience.
  • Operate as the lead point of contact for clients and internal team members regarding campaign management and execution.
  • Facilitate collaboration across multiple teams (Sales, Ad Operations, Finance, Product, Vendors) to ensure the goals of your clients are exceeded.
  • Build and fortify long-lasting client relationships.
  • Grow and retain an existing client base.
  • Identifies opportunities for upsell/cross-sell of products and services that will enhance the client’s marketing strategy.
  • Partner with Ad Operations to manage and execute campaigns(optimization recommendations).
  • Utilize resources to troubleshoot campaigns and find solutions.
  • Use data to glean analytics and insights on campaign performance.
  • Present data to clients, providing insights and recommendations that will enhance their campaign performance.

Qualifications:

  • Bachelor’s Degree in Business or Marketing preferred
  • 3+ years’ experience growing and retaining a client base in digital advertising (specifically CTV/OTT) or related industry
  • Ability to think and work independently
  • Problem solving and critical thinking abilities to find creative solutions to complex issues
  • Excellent communication skills (written and verbal)
  • Polished presentation skills
  • Organized and high attention to detail
  • Proven experience being creative and utilizing data to tell a story
  • Experience with Salesforce, Google workspace and Google slides
  • Demonstrated ability to go above and beyond do deliver a Best-In Class customer experience

Additional information:

The Account Manager is responsible for ownership of the client relationship, as well as growth and retention of our existing account base. The Account Manager takes ownership of the account as soon as the client has signed their Insertion Order (IO) contract. The journey begins with the Account Manager coordinating a kick off call with our internal team members, then a kick off call with the client to gain agreement on the campaign goals and parameters. The Account Manager is responsible for new client onboarding – there are a series of touchpoints required through the first 30-90 days depending on campaign parameters. The Account Manager is then responsible for maintaining and growing the relationship through renewal, upsell and cross-sell. The Account Manager is responsible for the entire client experience – they are the go-to and primary point of contact for the client as well as all internal team members. The Account Manager keeps connectivity with the client throughout each month. At the end of each month, the Account Manager coordinates an end of month conversation with the client, sales and ad operations representatives. The Account Manager is responsible for putting together the presentation and ensuring all team members are ready for the client presentation. The Account Manager is responsible for reviewing performance data and turning it into a story, then presenting that information to the client – they must provide insights and recommendations and not just present the data. It’s critical that the Account Manager can think and work independently. They must demonstrate an understanding of their clients goals/needs and make decisions accordingly. They must take full ownership of their assigned accounts, they must take initiative, think, and act proactively. The Account Manager must be knowledgeable of our products and services and be able to upsell and cross-sell when appropriate.