Technical Lead/Manager – UPC/CPQ/PI
DISH is a Fortune 250 company with more than $13 billion in annual revenue that continues to redefine the communications industry. Today, we’re building America’s first virtualized, standalone 5G broadband network from scratch with the potential to host some of the fastest, most robust technologies ever conceived. With our DISH TV and SLING TV brands as a strong foundation, we are welcoming the iconic Boost Mobile brand and its 9 million customers to our award-winning family of consumer brands. We will initially compete nationwide with Boost Mobile in the prepaid market and later expand into a full range of competitive offerings in the postpaid retail wireless market. We are on our way to becoming the nation’s fourth facilities-based wireless carrier and a disruptive competitive force in the wireless market. We are driven by curiosity, pride, adventure, and a desire to win – it’s in our DNA. We pride ourselves on pairing the resources of a Fortune 250 company with the mindset of an agile startup. We are looking for people with boundless energy, intelligence, and a need to achieve to join our team.
Reporting to the Director, Commercial Marketplace, Partner Management, Sales & Service Systems, will oversee the development of the Unified Product Catalog, Configure-Price-Quote Engine and Product Inventory solutions.
He or she will work closely with Product Operations and Technology teams to implement and maintain innovative products and services to our customers.
We don’t expect this leader to have all the answers or know everything there is to know about the markets we serve, but we do expect them to be curious, driven, committed and willing to do what it takes to win. Above all else we need a leader who is worthy of the great people we have at Dish.
Our future Lead/Manager will have:
? 5+ years’ implementing technical solutions
? 3+ years’ experience leading/managing agile development teams
? Tier 3 & 4 Operations experience including managing KPI’s
? Proven ability to form strong cross team collaboration with business and technical partners
? Collaborative, hands-on approach to work that is reflected through their management style and employee communications.
The successful candidate will play a significant role in the success of DISH’s wholesale wireless future.
As part of this role, he or she will be responsible for:
? Collaborating with the business on their product management strategy and vision.
? Work with a team of modelers, developers and configurators in implementing and maintaining the UPC/CPQ/PI from a technical perspective
? Holistic alignment of catalog-driven solution
? Determine how data should be generated, treated, and passed across the ecosystem with a customer-centric focus
? Provide input on effective model changes and their downstream effects on enterprise ecosystems
? Overall insight into Catalog, CPQ, and Order Management co-dependencies
? Input into the design and implementation of the entire stack, including outside of catalog, CPQ, and Order Management
? Provide guidance on how best to model DISH products
? Works with configurators to provide best practices on product hierarchies, templates, and rule definitions
? Provide guidelines on how to build effective, comprehensive models that are scalable and extensible
? Troubleshooting assistance with Catalog related issues
? Provide on-the-job training in Catalog and Catalog Services
? Liaison between requests for new functionality and implementation team
? Consider the organization impact of decisions made regarding data modeling