About the job
About Sercomm
Founded in 1992, Sercomm Corporation (TWSE: 5388) is a leading global supplier of telecom broadband solutions. Headquartered in Taipei, Taiwan, the company’s comprehensive products and solutions serve frontline telecom operations in Europe, America, Japan, and emerging markets. Sercomm’s commitment to delivering cutting-edge solutions is supported by its state-of-the-art manufacturing facility and dedicated research and development centers in Taiwan, China, Philippines, Mexico, and India.
OTA (Over the air) test house in Denver is seeking an experienced Test Engineer to provide testing support to our North American customers. We will need an on-site Test Engineer/Manager to run test and manage the house.
Must haves:
- Experience working with DOCSIS, PON, WiFi and Cellular LTE/5G products and infrastructures
- Experience with broadband headend systems and consumer products connections (CMTS, OLT, 4G/5G network emulators, etc.)
- Familiar with networking protocols: TCP, UDP, DHCP, DMS, VLANs, etc.
- Test house management, take lead in building, managing and maintaining wireless test environments
- Must be in the Denver Metro Area
What will make you successful in this role?
- Remain current with technology development as the industry evolves
- Good troubleshooting skills, ability to triage wireless issues from an RF or protocol level
- Excellent debugging and analytical skills
- Ensure difficult customer issues can be replicated and triaged
- Excellent communication skills with the ability to convey complex technical topics to technical and non-technical stakeholders
What can you expect to do in this role?
- Define test cases for product functionality and performance validation
- Develop and implement test procedure, experience automating systems to help bring best practices forward
- Prepare test report and presentation materials, able to communicate with customer in technical terms
- Work closely with customers to translate their needs into effective solutions
- Define strategy for future processes, tools and automation techniques, evaluate and recommend testing tools and technologies to improve quality and efficiency
- Collaborate with cross-functional teams (hardware, software, test engineering, manufacturing) to ensure deployment success